And support seems to only acknowledge that you made a complaint and they ask for a screen shot. That’s what’s happening way too often to this once enjoyable game. How fair is that? Imagine going to a store, giving them your money, and walking out empty handed. They make it difficult to earn coins, so when you spend them on games and/or boosters and your progresses is cleared because of a glitch/bug, it’s like you paid for something you never got. Sometimes you play Solo Events and are unable to claim your avatar at the end, and sometimes the game says the event ended (when it just started) and clears your progress so those coins you used to play each round were wasted. Sometimes you watch the ads and you never get the coins. There are bugs and glitches constantly that make the user lose coins, coins that you must watch ads to earn and sometimes can earn a few by winning events/tournaments. The more recent updates to this game have ruined it. I would be thrilled to have ads with a 6 second timer, and would not have complained.

Alternatively, I’ve been getting ads where there is a ten-second timer, which doesn’t start right away. Three separate clicks with their own timers for one ad is just ridiculous. Most ads require you to wait roughly six seconds before the double arrows come up to pass it, but then an App Store page for Ruzzle being advertised comes up (which you must click “done” on), and then ANOTHER 6 second timer comes up to pass a third page, all for the same ad. I know the devs need to make some money, but these ads just take way too long, some require multiple clicks, each with their own timers, to get past them.ĪDDED NOTE: Dev’s response to this review says that ads can be passed after 6 seconds, which would be reasonable, but is unfortunately not the truth. Overall, solid game, best of the boggle-like games I’ve played, but the ads are the biggest problem. I don’t think a puzzle game like this should have power ups, but it’s a minor issue and not available in the regular matches, thankfully. Team play is underwhelming, and both team games and events are designed to make you use coins for power ups. It takes less time to close and reopen Ruzzle than it does to get through an ad. But the ads after every single game are too much, and take too long. The game is pretty good and the random matchup system works well to find similarly skilled players.

Ruzzle app avatar not working